Store Policies

Skin Care - Our Policies - Terms and Conditions

Copyright and Trademark Notice
You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Shipping
Free shipping for all US-based orders over $40 via US priority shipping.

DOMESTIC ORDERS
* 2-3 Days is our priority standard delivery
* Free for all orders $40.00 and over
* USPS Express 1-2 days is the delivery time
 
Approx. additional $25.00 per order (varies by location)

INTERNATIONAL ORDERS
*  All International shipments are shipped via USPS Express Mail International
* $39.95 Flat Rate
* Delivery in 3-5 business days, exceptions may be due to customs clearance

Delivery
Orders are generally shipped within 24-72 hours [1-3 working days] from receipt. We will try and contact you by the telephone number on the order if a long delay is expected due to a back order from the manufacturer or distributor.

Damaged Items
Contact our office within 3 days to report any damage. It is necessary for you to call the carrier immediately for a damage inspection and claim for reimbursement. All original packing materials and cartons must be retained for inspection purposes.  All orders carry a $100.00 insurance on the products shipped per box. If you wish to add additional insurance you may for an added cost at checkout.

Returns & Exchanges
Customer satisfaction is our top priority. For that reason, we offer hassle-free returns and exchanges should you be displeased with your order. 

WE DO NOT ACCEPT RETURNS ON ANY OBAGI PRODUCTS OR EXCHANGES ON ANY OPENED PRODUCTS.

Security & Payment
You can safely enter your entire credit card number via the secure server on PayPal. All submitted information is encrypted ensuring secure commerce transactions. All of your credit card information is stored on PayPal's secure server and will not be forwarded even to us.

We accept Visa, Discover, MasterCard, and American Express.