Obagi
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About Us

 
Our Promise

Authenticity
Our products are all 100% authentic. They come directly from the manufacturer, an authorized retailer that purchases directly from the manufacturer or a distributor of that brand. We are not authorized distributors of all the brands that we sell  including Obagi but all products are 100% genuine. Products that have an expiration date will not expire for at least 1-3 years unless it is a discontinued item. For customer service issues feel free to call us at 1-877-354-8316 or email us at support@elitedepot.com.

Your Shopping Experience
Customer satisfaction is our priority. For that reason we offer a hassle-free money back guarantee should you be displeased with your order. There are no refunds or exchanges on opened skincare items and we do not accept returns on Obagi skincare items. 

Security
You can safely enter your entire credit card number via our secure server or PayPal. All submitted information is encrypted ensuring secure commerce transactions. All of your personal information, including credit card number, name, and address, cannot be read as the information travels over the Internet. All of our credit card information is stored on a secure, dedicated database.
PayPal allows you to pay in any way you prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

Contact Us

If you have any questions or comments about our site, we'd love to hear from you. For customer service issues feel free to call us at 1-877-354-8316 or email us at support@elitedepot.com
Thanks for shopping with us!
 

Shipping

We are currently running a promotion! Free shipping for all US-based orders over $40 via US priority shipping.

Domestic orders:

  • 2-3 day standard delivery time.
  • FREE for all orders over $40!
  • USPS Express: 1-2 standard delivery time.
  • Approx. $25 per order (varies by location)

International orders:

  • All International shipments are shipped via USPS Express Mail International.
  • $39.95 flat rate.
  • Delivery in 3-5 business days!
  • FREE SHIPPING WHEN YOU PURCHASE $250 OR MORE!

 

Express orders received by 12:00 Noon EST can be shipped the same day! Be sure to email us as soon as the order is complete!

Delivery 
Orders are generally shipped within 24-72 hours [1-3 working days] from receipt. USPS Priority service will be used unless otherwise requested.

Damaged Items
Contact our office within 3 days to report the damage. It is necessary for you to call the carrier immediately for a damage inspection and claim for reimbursement. All original packing materials and cartons must be retained for inspection purposes.

Skincare News:
 
June 24, 2011

Elite Depot and EliteDepot.com Will Sponsor the 2011 MTV Video Music Awards Show Celebrity Gifting Suite

GRANDVILLE, Mich., June 22, 2011 /PRNewswire/ -- The 2011 MTV Music Video Awards Show (VMAs) Celebrity Gifting Suite event is in its planning stage with a long list of celebrities, publicists and press attending. This year's Celebrity Gifting Suite will be held at an undisclosed location in California. Only the elite cutting-edge national and international trend-setting companies are invited to attend this event to display their latest and greatest products. EliteDepot.com was chosen as the celebrities' and artists' favorite online source to get the highest quality beauty products available on the market at the lowest possible prices.

Elite Depot and the EliteDepot.com global sales executive, Lucy McDonald, said in a statement, "We are very excited to be chosen as a favorite online presence and to attend the MTV VMAs. What an honor. We would like to provide all of our loyal customers and new customers the chance to stay looking as beautiful as they already are and offer an extra 10% off any products in our store, free priority shipping and a gift card towards their next purchase. Use coupon code 2011VMA at checkout."

About EliteDepot.com

Elite Depot is the new and improved online source for premium skin-care products sent directly from the manufacturer. The company offers competitive prices, free shipping, and loyalty gift cards for every order. Customers receive additional savings on purchases when they redeem loyalty gift cards. Elite Depot guarantees a shelf life of one to three years for skin-care products with an expiration date.

Complete skin-care lines available from Elite Depot include SkinCeuticals, Lancome, La Mer, 100% Pure, Obagi, Skinmedica, Dermalogica, La Roach Posay, Revitalash, Jan Marini, Vivite, Tan Towel, Nu-Hair, as well an many organic and gluten-free health and wellness products.

http://www.EliteDepot.com

PressContact:
1-877-354-8316
2885 Sanford Ave SW, #13194
Grandville, MI 49418

 
 
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