Our products are all 100% authentic. They come directly from the manufacturer, an authorized retailer that purchases directly from the manufacturer or a distributor of that brand. We are not authorized distributors of all the brands that we sell including Obagi but all products are 100% genuine. Products that have an expiration date will not expire for at least 1-3 years unless it is a discontinued item. For customer service issues feel free to call us at 1-877-501-1360 or email us at firstname.lastname@example.org.
Your Shopping Experience
Customer satisfaction is our priority. For that reason we offer a hassle-free money back guarantee should you be displeased with your order. There are no refunds or exchanges on opened skincare items and we do not accept returns on Obagi skincare items.
You can safely enter your entire credit card number via our secure server or PayPal. All submitted information is encrypted ensuring secure commerce transactions. All of your personal information, including credit card number, name, and address, cannot be read as the information travels over the Internet. All of our credit card information is stored on a secure, dedicated database.
PayPal allows you to pay in any way you prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
Thanks for shopping with us!
We are currently running a promotion! Free shipping for all US-based orders over $40 via US priority shipping.
- 2-3 day standard delivery time.
- FREE for all orders over $40!
- USPS Express: 1-2 standard delivery time.
- Approx. $25 per order (varies by location)
- All International shipments are shipped via USPS Express Mail International.
- $39.95 flat rate.
- Delivery in 3-5 business days!
- Elite Depot is not responsible for damaged or missing products due to customs inspections.
Express orders received by 12:00 Noon EST can be shipped the same day! Be sure to email us as soon as the order is complete!
Orders are generally shipped within 24-72 hours [1-3 working days] from receipt. USPS Priority service will be used unless otherwise requested.
Contact our office within 3 days to report the damage. It is necessary for you to call the carrier immediately for a damage inspection and claim for reimbursement. All original packing materials and cartons must be retained for inspection purposes.